Last week Facebook changed the way people report problems on its site and part of the revamp was specifically to assist teens. Facebook explains on their Facebook Safety page why they’ve made the changes:
What they’ve changed:
- For teens, the REPORT button is now more clearly marked “This post is a problem”
- If the button is pressed, Facebook now steps the person through some prompts to help that person work out how the content is affecting them (annoying, threatening etc) and then gives the person options on how to take action.
- One of the options provides a way to directly communicate about your feelings to the person who’s posted the content, and provides a more formal avenue for requesting the post be taken down.
- Other options offer the person ways to seek out the appropriate support, whether it is someone like a parent or friend on FB or clicking the provided link to a suicide Hotline.
The goal is to empower Facebook users to take charge of their issues and communicate with others about any conflicts.
In an effort to better inform people about what Facebook does when a post is reported, they have also recently released this infographic.